Automotive locksmith FAQs
Clear answers.
Before we travel.
Find straightforward answers about vehicle entry, lost keys, key programming, ignition repairs, coverage and what to expect when you contact Odell Automotive.
Frequently asked
Everything you need to know.
Vehicle systems vary by make, model and year. These answers explain the usual process, and we confirm compatibility from your vehicle details before attendance.
Can you make a replacement car key if every key has been lost?
In many cases, yes. Odell Automotive can identify the correct key type, cut a replacement and programme it to the vehicle at your location. Compatibility depends on the make, model, year and security system, so contact us with the vehicle registration or full vehicle details first.
Do I need to have my vehicle towed to a dealership?
Usually not. We provide a mobile automotive locksmith service and carry out eligible vehicle entry, key cutting, key programming and ignition work where the vehicle is located.
Can you unlock a car without damaging it?
We use professional, non-destructive entry methods wherever the vehicle and lock system allow. The aim is to regain access carefully without unnecessary damage to the door, glass or locking mechanism.
Do you programme remote keys and smart keys?
We programme keys and remote fobs for a wide range of vehicles, including many transponder, remote and proximity-key systems. Support varies by vehicle, so we confirm compatibility before travelling.
Can you supply a spare car key?
Yes. A spare key can often be cut and programmed at your home, workplace or another suitable location. Arranging a spare before the original is lost is normally simpler and less disruptive.
Do you repair vehicle ignitions?
Yes. We assess ignition barrels, worn keys and related starting or turning faults. Depending on the problem, the ignition may be repaired, rebuilt or replaced.
Are you available 24 hours a day?
Odell Automotive offers a 24/7 emergency response. Availability and arrival time depend on your location, current workload and the type of vehicle problem.
Is there a call-out fee?
Mobile diagnostic visits start from £50 depending on location. If you proceed with the quoted repair or service, the attendance fee is deducted from the final price. Agreed, pre-priced work such as replacement or spare keys is quoted as a complete job.
Which areas do you cover?
We are based in Limavady and routinely serve an area of approximately 60 miles. Wider Northern Ireland and commercial work may be available depending on the job.
What information should I provide when I call?
Please provide your location, vehicle make, model, year, registration, the type of key you have and a clear description of what has happened. This helps us confirm compatibility and give accurate guidance.
Can you help with cars and vans?
Yes. We work with cars and vans across a wide range of makes and models. Vehicle compatibility is checked before the job is confirmed.
Do I need to prove that I own the vehicle?
Yes. For security, you should be prepared to provide identification and evidence that you own or are authorised to access the vehicle before work is completed.
Still need help?
Tell us about your vehicle and the problem.
Call or WhatsApp with your location, registration, make, model and year. We will confirm what is possible and explain the next step.